Anthony Jonah Akpan

Data Analyst | ICT Professional
14, Femi Fagbemi Street, Shasha, 100272, Lagos, Nigeria.

About

Highly analytical and results-oriented Data Analyst with a strong foundation in Information and Communication Technology, leveraging expertise in Excel, SQL, Power BI, Python, and Tableau. Adept at transforming complex data into actionable insights to drive innovation, optimize efficiency, and enhance organizational performance within dynamic environments. Proven ability to develop and deliver comprehensive data-driven solutions and educational programs, fostering data literacy and technical proficiency.

Work

DORSSY COLLEGE
|

Data Analyst / ICT Teacher

Lagos, Lagos, Nigeria

Summary

Currently serving as a Data Analyst and ICT Teacher, analyzing student performance data to improve learning outcomes and preparing students for ICT-based assessments.

Highlights

Analyzed student performance data to identify trends and inform targeted interventions, contributing to improved learning outcomes and academic progression.

Instructed students in foundational data analytics tools including Excel, SQL, Power BI, Python, and Tableau, fostering critical data literacy and technical proficiency.

Prepared students for rigorous ICT-based competitions and assessments, contributing to their successful performance and skill development in technology.

Developed and delivered engaging ICT lessons, integrating practical data analysis exercises to enhance student comprehension and application.

OMAANS COLLEGE
|

ICT / Data Processing Teacher

Shasha, Akowonjo, Lagos, Lagos, Nigeria

Summary

As an ICT and Data Processing Teacher, I developed and delivered comprehensive ICT curricula, managed IT infrastructure, and educated students on data principles.

Highlights

Developed and implemented comprehensive ICT curricula, integrating modern data processing techniques to enhance student learning and engagement.

Managed and maintained the school's IT infrastructure, ensuring optimal functionality and supporting educational technology initiatives for seamless operations.

Taught students core principles of data collection, storage, organization, and analysis, building foundational data literacy for future studies.

Introduced students to fundamental database management concepts and basic data processing techniques, preparing them for advanced technical studies.

FIRSTNATION AIRWAYS
|

Passenger Service Agent

Ikeja, Lagos, Nigeria

Summary

Served as a Passenger Service Agent, providing accurate flight information, managing efficient check-ins, and ensuring safety and compliance for airline operations.

Highlights

Provided accurate and timely information on flight schedules, delays, gate changes, and airport procedures, enhancing passenger experience and reducing inquiries.

Managed efficient passenger check-in, luggage handling, and boarding procedures, processing a high volume of travelers with precision and speed.

Ensured strict adherence to safety and compliance protocols, contributing to a secure and reliable travel environment for all passengers.

Resolved passenger inquiries and issues promptly, maintaining high levels of customer satisfaction and operational efficiency.

Education

UNIVERSITY OF PEOPLE
Pasadena, California, United States of America

B.Sc.

Computer Science

LAGOS STATE POLYTECHNIC
Lagos, Lagos, Nigeria

National Diploma

Computer Science

Grade: with distinction

SKYNATURE COMPUTER TRAINING INSTITUTE
Dopemu, Agege, Lagos, Nigeria

Diploma

Desktop Publishing

URBAN SECONDARY COMMERCIAL SCHOOL
Akwa Ibom State, Akwa Ibom, Nigeria

West African Senior School Certificate (WASSC)

General Studies

GOVERNMENT PRIMARY SCHOOL
Ikono, Akwa Ibom State, Akwa Ibom, Nigeria

First School Leaving Certificate (FSLC)

Primary Education

Languages

English

Certificates

Certificate in Data Engineering

Issued By

Unknown

Certificate in Data Analytics

Issued By

3MTT & Deep Tech Programme

Certificate in Customer Relationship Management

Issued By

Unknown

Skills

Data Analysis & Visualization

Excel, SQL, Power BI, Python, Tableau, Data Collection, Data Storage, Data Organization, Data Processing, Statistical Analysis.

Information & Communication Technology (ICT)

MS Office, Corel Draw, Adobe PageMaker, Visual Studio Code, IT Infrastructure Management, Technical Support, Curriculum Development.

Customer Relationship Management (CRM)

Customer Service, Customer Focus, Client Relations, Stakeholder Engagement.

Problem Solving & Analytical Thinking

Analytical Skills, Problem-solving, Critical Thinking, Root Cause Analysis, Strategic Prioritization.

Professional & Interpersonal Skills

Communication Skills, Time Management, Results-Oriented, Interpersonal Skills, Adaptability, Multitasking, Creativity, Resourcefulness, Dynamic.

Interests

Recreational Activities

Reading, Sports, Traveling.

Professional Development

Teaching.

Projects